Next day installation

No deposit required

Pay in 3 interest-free

Price match promise

Boiler Advice

Is My Boiler Under Warranty?

Is My Boiler Under Warranty?

Understanding Boiler Warranty: What You Need to Know

A boiler warranty is a contractual agreement between the manufacturer and the homeowner that provides coverage for certain repairs, replacements, and services related to the boiler unit.

Essentially, it serves as a guarantee from the manufacturer that the boiler will perform as expected within a specified period after installation. If not the warranty ultimately covers manufacturing issues.

Boiler warranties typically cover defects in materials and workmanship, ensuring that the boiler operates efficiently and reliably.

Depending on the terms and conditions of the warranty, coverage may include components such as heating system pumps, valves, and controls.

The duration of a boiler warranty can vary depending on the manufacturer and model, with typical durations ranging from one to ten years or more. Some warranties may also offer the option for an extended warranty for an additional fee.

Get a Fixed Price >

How to Determine If Your Boiler Is Still Under Warranty

boiler warranty

Check your documentation

Start by reviewing any paperwork or documents provided to you at the time of boiler installation. Look for the manufacturer’s warranty information, which typically includes details about the warranty duration and coverage.

Find the serial number

Locate your boiler’s serial number, which is usually located on a metal plate attached to the unit. The serial number is essential for identifying the boiler model and warranty details.

Contact the manufacturer

Reach out to the manufacturer’s customer service department via phone or email. Provide them with the serial number of your boiler and request information about the warranty status. They can confirm whether your boiler is still under warranty and provide details about the coverage terms.

Consult your installer

If you had your boiler installed by a professional gas safe engineer, they may have documentation regarding the warranty registration process. Contact them to inquire about the warranty status and any additional information they may have.

Online registration

Some manufacturers offer online tools or portals where you can register your boiler and track warranty information. Visit the manufacturer’s website and navigate to the warranty registration section to check the status of your boiler warranty.

Get new boiler quotes online >

Who is responsible for registering the warranty of my boiler – the homeowner or the installer?

The responsibility for registering the warranty of a boiler can vary depending on the manufacturer’s policies and the terms outlined in the warranty agreement.

In some cases, it may be the homeowner’s responsibility to register the warranty directly with the manufacturer after the installation is completed.

This typically involves providing specific information about the boiler, such as the model number, serial number, and installation date.

However, there are instances where the installer or the heating engineer who installed the boiler may undertake the warranty registration process on behalf of the homeowner. This practice can vary based on the installer’s agreement with the manufacturer and their service offerings.

Can I Extend My Boiler Warranty?

To extend your boiler guarantee, you need to follow specific steps outlined by the manufacturer. Begin by checking if your boiler is eligible for an extension and contacting the manufacturer’s customer service department to inquire about available options. Review the terms and conditions of the extension, including the duration, any exclusions, and associated fees.

Complete the registration process by submitting the required documentation and paying any necessary fees. Maintaining records of the warranty extension confirmation is key for future reference. By following these steps, you can effectively extend your boiler warranty and ensure continued coverage and protection for your heating system.

Get a Fixed Price >

What does a boiler warranty look like?

A boiler warranty usually consists of a written document provided by the manufacturer outlining the terms and conditions of the warranty coverage. It includes essential information such as the duration of the warranty period, which can vary depending on the manufacturer and model of the boiler.

The warranty document also specifies the scope of coverage, including the components and parts of the boiler that are included in the warranty. Additionally, it may detail any exclusions or limitations to the warranty coverage, such as damage caused by improper installation, neglect, or unauthorised repairs.

Some boiler warranties may also outline procedures for making warranty claims, including the process for requesting repairs or replacements and any requirements for documentation or proof of purchase.

Overall, a boiler warranty serves as a written agreement between the manufacturer and the homeowner, providing assurance and protection against unexpected repairs or malfunctions within the specified warranty period.

Tips for keeping your boiler warranty valid

boiler warranty

Firstly, promptly registering the warranty after installation ensures the manufacturer has your details on file, facilitating verification of coverage when necessary.

Following the manufacturer’s guidelines for usage and servicing is important. This includes scheduling annual servicing by a Gas Safe registered engineer, as regular maintenance helps identify and mitigate potential issues before they escalate, safeguarding the warranty’s integrity.

Additionally, using genuine manufacturer-approved parts during repairs and avoiding DIY interventions are essential to uphold warranty validity. Keeping meticulous records of all servicing and maintenance activities is prudent, aiding in warranty claims if required.

Addressing any boiler issues promptly is vital for warranty maintenance. Any signs of abnormal operation, such as leaks or unusual noises, should prompt immediate assessment by a qualified engineer to prevent warranty invalidation.

It’s also useful to inform the manufacturer of any changes to the boiler’s installation or usage, ensuring the warranty remains applicable to the current circumstances. By adhering to these practices, homeowners can effectively preserve the validity of their boiler guarantees, continued coverage for potential repairs or replacements within the warranty period.

Benefits of a Boiler Warranty

Having a boiler warranty offers several benefits that provide peace of mind and financial protection for homeowners. Firstly, a boiler warranty covers the cost of repairs or replacements for covered components and parts in the event of unexpected breakdowns or malfunctions. This helps homeowners avoid expensive out-of-pocket expenses associated with repairing or replacing essential boiler components.

Moreover, boiler warranties often include access to qualified service professionals and authorised repair centres, ensuring that repairs are conducted by experienced engineers using genuine manufacturer-approved parts. This helps maintain the integrity and performance of the boiler system while ensuring that repairs are conducted according to manufacturer specifications.

having a boiler warranty can contribute to the overall value of the home, as prospective buyers may view a warranty-covered boiler as a desirable feature that offers added security and protection against unexpected expenses.

Get a Fixed Price >

Annual service, by a Gas Safe Engineer

boiler engineer

By adhering to this requirement and scheduling an annual service appointment, you ensure that your boiler remains in optimal condition and operating according to manufacturer specifications.

Secondly, servicing by a Gas Safe engineer helps identify and address any potential issues or concerns with your boiler before they escalate into more significant problems.

Addressing these issues promptly not only helps keep the efficiency and reliability of your boiler but also keeps the boiler warranty valid due to yearly servicing.

Additionally, an annual service by a qualified professional ensures that genuine manufacturer-approved parts and components are used during repairs or replacements. Using non-approved parts can compromise the integrity of your boiler and may void the warranty coverage.

Furthermore, having a record of regular servicing by a Gas Safe engineer provides documentation and evidence of proper maintenance practices. In the event of a warranty claim, this documentation can support your case and help ensure that the boiler warranty cover is honoured by the manufacturer.


Do all boilers have a warranty or guarantee?

Not all boilers come with a warranty guarantee as standard, but many manufacturers offer warranty options for their boiler products.

The availability and terms of warranties can vary depending on the manufacturer, model, and type of boiler. Some boilers may come with a standard warranty included in the purchase price, while others may offer extended warranty options for an additional fee.

Do all boilers have a 10-year warranty?

Not all boilers come with a 10-year warranty as standard. The duration of the warranty can vary significantly depending on the manufacturer, model, and type of boiler. While some boilers may offer a 10-year warranty option, others may have shorter warranty periods ranging from one to five years.

When Does a Boiler Warranty Expire?

A boiler warranty typically expires after the specified duration outlined in the warranty terms and conditions provided by the manufacturer. The expiration date of the warranty depends on factors such as the length of the warranty period chosen at the time of purchase and any extensions that may have been applied.

Related Articles

Boiler Advice

Boiler Losing Pressure Everyday? Top Causes and Fixes

30 May 2024

Is your boiler losing pressure every day and leaving you in the cold? This article explains the c...

Boiler Advice

Boiler Servicing: Whats Included?

16 May 2024

A boiler service is one of the most important measures to take when it comes to looking after you...

Boiler Advice

F29 Vaillant Fault Code Meaning And How To Fix It

25 April 2024

If you’re facing the Vaillant f29 fault code, you’re dealing with a flame failure that prevents y...